Join us at Expats In Wonderland, Berlin’s premier relocation agency, renowned for its exceptional service and dedication to helping expats from all corners of the world make Berlin their home. We're on the lookout for a dynamic, full-time Relocation Agent to join our team to help deliver our flat package.
Your Role:
- Coordinate and execute our apartment search service helping Expats to find flats in Berlin following our processes and strategies.
- Assist clients in document preparation for applications.
- Attend viewings with clients as their interpreter and translator.
- Build relationships with landlords and real estate agents in Berlin and remotely throughout Germany.
- Understand client requirements, while ensuring realistic expectations.
- Communicate exceptionally with kindness, care and clarity.
Your Profile:
- Possess exceptional organizational skills with meticulous attention to detail.
- Enjoy active work, moving around the city regularly. This is not a desk job! (Although there are some office hours)
- Proactive and independent in developing systems to minimize errors.
- Friendly and empathetic, yet efficient and clear in communication.
- Understanding of Berlin's rental housing market. Professional experience a plus.
- Practical experience and understanding of skills needed to setup housing - eg. utilities, internet, rental contracts, subletting contracts, residency registration.
- Skilled in prioritizing tasks and managing time effectively.
- Fluent in German (professional level) and English (near-native proficiency).
- Excellent foundational IT skills, using Google suite products (calendar, gmail, docs, sheets +) quickly and with confidence
- Strong interpersonal skills and ability to work in a multicultural environment.
- Adaptability and stress management skills in a dynamic workplace.
- Additional language skills are a plus.
What We Offer:
- Full-time position (40hrs per week) as part of a small, closely knit team.
- Female led & family-run business with a friendly, flat, and professional management style.
- Discover the joy of relocation - helping people start new chapters in their lives - it's truly rewarding!
- Competitive compensation, commensurate with experience.
- Opportunities for professional growth
- Hybrid working model (in-office and remote) with flexible arrangements post-probation.
- BVG card and Urban Sports Club (Small) membership.
- Bottomless espresso, nuts, fruit, and regular team & expat community events.
Don’t meet every requirement?
We’re an open-minded team, committed to investing in your training. We welcome persons of all races, gender identities, disabilities, sexual orientations, and nationalities equally and are dedicated to an open and friendly workplace. Our office is located on the ground floor and is wheelchair accessible.
How to Apply
Ready to embark on this exciting journey with us? Email your cover letter and CV to ina@expatsinwonderland.com. Selected candidates will be contacted for a phone interview, followed by an in-person meeting for finalists.
